ISP-Planet - Technology - RFP: Managed VPN Appliances for Broadband SMBs-Rebel.com - Pg. 3

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RFP Series: VPN for Broadband SMBs
Rebel.com—continued


Table of Contents:
Introduction Solution Sets Requirements Map ISP Support Programs & References Summary

Requirements Map:
What follows is a checklist of the RFP requirements, indicating Yes/No compliance. Of course, Rebel.com products are designed to provide:

• Turn-key hardware solution; Pictograph connectors and quick-start CD ROM.
• No truck roll required for existing accounts; Optional Dynamic DNS agent allows for preconfiguration of DNS names and auto detection of installed units.
• Remote configuration of all but basic network parameters; via Web browser (VPN), Secure Shell or dial-up modem.
• Remote activation of add-on features; via Web based GUI

•		Software/Policy Installation:
Yes	Central (ISP) policy definition and update; Web-based interface, or SSH scripts with optional tie-ins to third-party automation software
Yes	Central (ISP) software update
Yes	Windows, Mac and Linux

•		Physical:
Yes		Two or more 10BaseT or 10/100 ports; NetWinder 3100 includes 3 independent 100Bast-T Ethernet ports with expansion for additional wireless options in future models.
Yes	Support for both DSL bridging modem and router environments; Support for PPPoE and Dynamic IP addressing
Yes	AC Power; Uses about 12Watts of power
Yes	Enclosure should be tamper-resistant; Sealed design perfect for wall mounting, desktop or rack mount.

•		Management:
Yes	Enable secure remote management by ISP NOC; built-in VPN client/server
Yes	Some method of out-of-band management in case of failure; dial-in serial modem supported
Yes	Configuration backup/restore; Automatic Web back up support
Yes	Enclosure should be tamper-resistant
Yes	Remote diagnostics; ping and traceroute
Yes	Enable customer management of remote access user accounts; but needs some measure of training
Yes	Single-point administration of multiple devices from ISP NOC; via third-party software
No	Configuration change audit trail

•		Monitoring:
Yes		Enable remote monitoring from ISP NOC
Yes	For site-to-site tunnels, traffic stats; minimum, avg. throughput, downtime
Yes	For remote user tunnels, user session stats; minimum, connection log; but connection log and Web reporting infrastructure available only in future releases.
Yes	Configurable real-time alerts; SNMP, email, and/or pager; SNMP client installed on NetWinder.
Yes	Event logging, stored locally and aggregated centrally

•		Firewall Features:
Yes		Stateful inspection and/or application proxy firewall; Proxy
No	ICSA certification
Yes	Logging with configurable detail, alerting
Yes	Network/Port address translation; NAT and IP masquerading
Yes	DMZ option

•		VPN Features:
Yes		IPSec support for ESP, 3DES, SHA-1, and Diffie-Hellman Group2; *FreeSwan
Yes	IKE automated key management; *GUI support in future editions
Yes	IPSec or IPsec/L2TP for remote access
Yes	IPSec/IKE-level diagnostic tools; *future release
Yes	PKI support; *Entrust tool kit
No	ICSA certification and/or VPNC brand
Yes	Authentication: Pre-Shared Secret, X.509, and RADIUS; RADIUS only

•		A La Carte Options:
No		Content-filtering plug-in
No	Intrusion detection plug-in
No	Antivirus scanning plug-in

•		Vendor Support:
Yes		Technical support, accessible 24/7 to ISP NOC. 24x7 support with optional extended programs: on-site maintenance, unit replacements, replacement parts and emergency loaners
Yes	Marketing support program
Yes	ISP staff training program. Capacity planning, Backup and recovery planning, technical certification and training
Yes	24-hour parts replacement and warranty program
Yes	Software upgrades and patches available on-line. Automated OS updates via Web

•		Price:
NetWinder 3100 for $1795
RebelRemote client VPN (10) for $999

Rebel.com Technologies RFP:
< Introduction < Solution Sets Requirements Map	ISP Support Programs & References > Summary >

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