From Wall Street news, competition reports, and equipment releases
to reader feedback, the news briefs bring the DSL world's news home in brief
bullet points.
"I am highly displeased with AOL DSL after 3 months. When I call Tech support,
I know more than their technicians do. Sometimes, dialup is almost faster,
apparently because of the firewall built into the software." I've been getting
many comments from AOL users, all unhappy. They are apparently ramping DSL
faster than they've publicly announced, with operational issues.
"I have DSL from AOL and I've been having a lot of problems. Every day
I call to report and nothing has changed. I would like to know who I need
to talk to about the problem." Yet another user.
One reader cancelled his subscription because I "favored democrats too
much." I wrote in anger about corruption in Congress on Tauzin-Dingell,
but in a bipartisan spirit prominently featured Democrats Towns and Engel
for carrying water on this one. Democrat Tom Daschle just spoke publicly
about why the Senate should pass similar legislation.
A reader pointed out Comcast had already changed their policy about tracking
customers' Internet surfing before I wrote about it last issue. Larry Lessig
eloquently writes of the "End to End" organization of the Internet, a wise
policy that would avoid problems like this. Users at each end provide the
applications, whether Web servers, telnet access, browsers, interactive
streaming, clients or tomorrow's innovations. They follow simple rules like
IP addressing that enable the middle to carry their traffic, without alteration
or process. E2E result: Carriers needn't fear lawsuits over user actions,
freedom of speech problems similar to TW cable's shutdown of ABC in New
York, publicity nightmares over privacy and security. Your company, of course,
can offer any separately programs and additional services, but it keeps
the network cleaner and far easier to manage.
Equipment
AFC just bought AccessLan, and already is shipping their new IP DSLAM/multi
service switch. It's a powerful platform, capable of supporting gigE and fiber,
with a processor on every blade. Telcos are very interested in the future
services it makes possible.
Briefs
Broadview Networks is taking over the 200,000 customer Network Plus operation.
They are an interesting New York company with several hundred COs with DSLAMs
deployed in East coast cities, and five years CLEC operating experience. CTO
Ken Schulman points to efficient operating, billing, and interconnect systems
as crucial to their success.
Virtual Access offered a router with the best customer diagnostics I've
seen, but even customers like BT were not enough to become profitable in the
cutthroat hardware business. They're going forward as a software/IP company,
continuing the work on embedded diagnostics and IPSEC VPNs. Henry Brankin
leads new management, drawn primarily from the engineering and design team
in Ireland.
"Broadband service is key to attracting top business customers," Mark Carpenter
of Tut believes, but many of the companies offering the service died with
the dot-com bust. Some hotel chains, like Tut's new customer, Larkspur Hospitality
Company, are jumping in and buying their own facilities.
Competition
"My new cable connection was ordered over the phone late Thursday night,
I picked up the self install kit Friday and was up within a few minutes and
the service is only $34.95 per month." A DSL systems engineer.
CableLabs expects to see DOCSIS 2.0 gear within the year. Expect QOS, active
system intelligence, priority classes of service, and dramatically faster
upstream. If the real units work as well as the lab thinks, next gen cable
will be much tougher competition.
Regulation
California is following New York in dropping the telco wholesale rates
27 percent. Joelle Tessler, the new telecom reporter at the San Jose Mercury,
points out a conflict AT&T faces if it starts to offer consumer service. Doing
so provides concrete evidence the market is open to competition, and could
speed California's LD approval.
International
Netopia just landed a router order from PCCW, the telco in Hong Kong central
to many other Asian ventures. Our Netopia router has proven totally reliable,
so I'm glad to see them doing well. However, I hope they don't build a model
dedicated to supporting one of PCCW's other projects: identity cards for immigrants
and others in Hong Kong.
People
Dan Moffat at New Edge hates boring companies, and just arranged the NENie
Awards to honor company employees with a Hollywood style event. I'm told he
looked great in a kilt.
Lee Goldberg, one of the industry's best reporters, is now at Paul McGoldrick's
innovative web site, www.analogzone.com . He's going to continue reporting
on green engineering, networking & I/O.
Mark Floyd joined the board of Occam. I usually ignore announcements like
this as investor window dressing, but Floyd is not one to lend his name without
special faith in the company. After his sale of Efficient to Siemens, he can
easily afford to sail around the world the rest of his life.
Ralph de la Vega led the BellSouth effort in DSL, outdistancing the other
U.S. telcos. CEO Ackerman told me "de la Vega has a great future in the company."
He's now is in charge of BellSouth Latin America, another high-visibility
post with major challenges to overcome.
Andrew Hamerling has moved from Bank of America to Galleon Group, a hedge
fund, covering the wireline stocks. Industry analysts (and reporters) typically
envy Wall Street sell side analysts, paid three to ten times as much for doing
much the same work. Sell siders, in turn, sometimes point to the hedge fund
folks some of whom get paid a percent of their results. In a good year, that
can be an extraordinary sum. I didn't ask whether Andrew has that kind of
deal.
Adam Guglielmo has moved his analytic skills to the client side, joining
DirecTV.
Wall Street
Ikanos, VDSL/EFM chipmaker, has raised $35M, with new investments from
Panasonic and Sumitomo hinting at a VDSL deployment in Japan.
Covad guided to a flat Q1, presumably as sales lag from customers scared
after Chapter 11, something now behind them. Corporate DSL service is becoming
more competitive; Sprint is currently offering generally faster service at
$169 than Covad at $199. Covad has a stronger guarantee and clearly established
reliability. MCI has bid very aggressively for wholesale accounts, using some
of the old Rhythms colos.
Arrival, California CLEC, raised $6M from previous investors Alta Communications,
Housatonic Partners, and BancBoston Capital.
Northpoint's $B lawsuit against Verizon is scheduled for a jury trial
in July, and someone willing to risk $250,000 bought a million shares in
January, per the well-named site stockskill.net. There's an active community
of NorthPoint investors cheering on U.S. trustee.
New Visual (NVEI.OB) filed a 10Q 3/18, and Yahoo reported the value of
its stock jumped 28 percent. Within the 10Q was a "GOING CONCERN CONSIDERATION.
... substantial doubt about its ability to continue as a going concern."
I have seen no evidence that the company has developed a product likely
to succeed, and urge extreme caution and a review of previous news reports
(including Bloomberg) by investors and regulators as well.
Copyright 2002 Dave Burstein.
The DSL Prime Newsletter is reprinted with permission.
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A.J. Leibling
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