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| ISP Resources |
| ISP-Lists ISP Glossary ISP News The List ISPCON Events Free Newsletters |
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Trouble
Ticketing Systems
Directory
Quick Reference Chart
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| Best
Practical RT READ PROFILE |
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sales@ bestpractical.com |
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Open
source, flexible ticketing solution with an active user community.
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Free
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| Bugzilla READ PROFILE |
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contact |
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Designed
for bug tracking, but works for trouble ticketing and a lot more.
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Free
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| ConnectWise
PSA READ PROFILE |
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info@ connectwise.com |
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More
than a ticketing system: CRM, sales force automation, and more.
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$795
per user, with unlimited clients
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| HEAT
Product Suite READ PROFILE |
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sales@ frontrange.com |
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Ease
of use, including customization and automation of tasks and business
rules.
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Prices
are not published
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| Intec
Customer Management READ PROFILE |
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info@ intecbilling.com |
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Integrated
ticketing and billing solution provides a single view of all customer
information.
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Prices
are not published
|
| Kayako
SupportSuite READ PROFILE |
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kayako.com |
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Integrated,
module-based solution focused on flexibility and affordability.
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$499.95
to purchase;
$39.95/month to lease |
| KnowPlex READ PROFILE |
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sales@ fusedsolutions.com |
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Run
all aspects of customer care with an in-depth, scripted knowledgebase
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Priced
per seat, either hosted or licensed
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| RightNow
CRM READ PROFILE |
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Reaches
beyond ticketing to improve a company's interaction with customers
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Prices
are not published
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| Wombat
Help Desk READ PROFILE |
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platypus@ tucows.com |
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Proactive
solution that can be used for project tracking as well as ticketing.
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$500
+ $150/year for 1,000 subscribers
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| WonderDesk READ PROFILE |
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fully web-based. |
Fully
web-based, with a focus on flexibility and ease of use.
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$499
for Standard version
$2,499 for SQL version |
ISP-Planet's
RSS feed
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