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ISP Market Research

Top U.S. ISPs by Subscriber: 2001 Year End

We rank U.S. Consumer ISPs by overall subscriber numbers, regardless of connectivity method. It's time to see how much the economic downturn affected the growth rate of the top-ranked service providers for the year just ended.

by Patricia Fusco
Managing Editor ISP-Planet
[February 11, 2002]
Email a colleague

According to the CyberAtlas there were 143 million Americans online in September 2001. Of these U.S. users, about 70 million are reported to be residential users. The study, compiled by the National Telecommunications and Information Administration (NTIA) , A Nation Online: How Americans Are Expanding Their Use of the Internet, estimates that 54 percent of the U.S. population has access to the Internet. This represents a 26 percent increase over August 2000 ... continued analysis

Rank
ISP
Subs.
(millions)
Date & Source
Market
Share
1
America Online (Dial-Up)
27.7 *
19.4%
2
MSN (Dial-Up)
8.0
5.6%
3
United Online (Dial-Up)
[NetZero + Juno Online]
5.6 ±
3.9%
4
EarthLink (Dial-Up)
4.8
3.4%
5
Prodigy (Dial-Up)
[Includes SBC Narrowband]
3.6
[Jan. 22, 2002]
About Prodigy
2.5%
6
CompuServe (Dial-Up)
[AOL Owned]
3.0
2.1%
7
Road Runner (Cable)
[AOL Owned]
1.9
[Jan. 20, 2002]
AOL-TW Q4 Performance
1.3%
8
AT&T Broadband (DSL)
1.5
1.0%
9
AT&T WorldNet (Dial-Up)
1.4
1.0%
10
SBC (DSL)
[Includes Prodigy Broadband]

1.3

.91%
11
Verizon (DSL)
1.2
[Jan. 31, 2002]
Verizon Loses $2 Billion
.84%
12
Comcast (Cable)
.948
[Feb. 6, 2002] @Home Migration
Cuts Into Comcast Pocketbook
.66%
13
Cox (Cable)
.779
.54%
14
Charter (Cable)
.645
.45%
15
BellSouth (DSL)
.621
.43%
16
Cablevision (Cable)
.507
[Jan. 30, 2002] Cablevision Internet Growth Gets Little Credit
.35%
17
RCN (Cable+Dial-Up)
.481
[Feb. 8, 2002] RCN Announces
Q4 And Year-End 2001 Results

.34%
18
PeoplePC (Dial-Up)
.450
[Jan. 20, 2002]
PeoplePC: About Us

.31%
19
Qwest (DSL)
.448
[Jan. 29, 2002] Qwest's
Revenues Fall Flat in Q4

.31%
20
Covad (DSL)
.351
[Jan. 17, 2002]
Covad Holds Steady In Q4

.25%
21
Volaris Online (Dial-Up)
.250
[Nov. 1, 2001] Durocom, Subsidiaries Now Volaris Online
.17%
22
Bluelight (Dial-Up)
.200
[Jan. 23, 2002] Bluelight.com
Faces Uncertain Future
.14%
23
Hughes (Satellite)
.100
[Jan. 9, 2002] DIRECWAY Subscribers Break 100,000 Mark
.07%
24
Other U.S. ISPs
77.5²
 
55.0%

*
AOL Time Warner subscriber figures reflect reported worldwide customer counts, less international subscribers totaling 5.5 M In Europe.
±
United Online ranking based on active users per month; reported 1.46 million billable users for Q4-2001.
²
U.S. Online population based on Feb. 6, 2002 update of Big Picture Geographics by CyberAtlas, less Top 23 U.S. Total of 65.4 million.

— End

Related articles:
  [Nov. 2, 2001] Top U.S. ISPs by Subscriber: Q3 2001  
  [Aug. 17, 2001] Top U.S. ISPs by Subscriber: Q2 2001  
  [May 10, 2001] Top U.S. ISPs by Subscriber: Q1 2001  

Other ISP-Planet Resources:

  Subscriber Value by Category  
  Subscriber Ranking History  

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