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ISP Market Research

Top U.S. ISPs by Subscriber: Q3 2002

We rank U.S. Consumer ISPs by overall subscriber numbers, regardless of connectivity method, challenging ISP operators to provide subscriber figures in a forthright, consistent and accurate manner.

by ISP-Planet Staff
[November 15, 2002]
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According to CyberAtlas there were 149 million Americans online as of September 2001. For the purposes of this ranking, we'll continue to use this number as the basis of our analysis this quarter.

Go to page 2: Insight & Analysis >

Rank
ISP
Subs.
(millions)
Date & Source
Market
Share
1
America Online
26.7
17.9%
2
MSN
9.0
6.0%
4
EarthLink
4.8
3.2%
4
United Online
[NetZero + Juno Online]
4.8 ±
3.2%
5
SBC/Prodigy
3.7¹
2.4%
6
CompuServe
[AOL Owned]
3.0
2.0%
7
Road Runner
[AOL Owned]
2.3
[Nov. 24, 2002]
Q3 2002 Earnings Release
1.5%
8
AT&T Broadband
1.9
1.3%
9
Verizon
1.6
[Oct. 25, 2002] Verizon Q3 Financial Performance
1.1%
10
BellSouth
1.6²
1.1%
12
Comcast
1.3
[Oct. 28, 2002] Comcast Reports Third Quarter Results
0.9%
12
Cox
1.3
0.9%
13
Charter
1.1
0.7%
14
Cablevision
.68
[Nov. 7, 2002] Cablevision Systems Corp. Reports Q3
0.5%
15
Adelphia
.55
[Nov. 15, 2002] U.S. 3Q
Cable Subs Double DSL

0.4%
16
Qwest
.53
[Oct. 30, 2002] Qwest Reports Q3 2002 Results
0.4%
17
RCN
.46
[Nov. 5, 2002] RCN Announces Q3 2002 Results
0.3%
18
Covad
.36
[Nov. 3, 2002] Covad Announces Q3 2002 Results
0.2%
19
Hughes
.30
[Oct. 14, 2002] Hughes
Reports Third Quarter
0.2%
20
Other U.S. ISPs
83.0*
 
55.7%

±
United Online ranking based on active users per month for the month of Sept. 2002;Company also reported 1.85 million billable users for Sept. 2002.
¹
At the end of the third quarter SBC reported 1.95 million DSL users and 1.7 million dial-up users for SBC and Prodigy combined.
²
At the end of the third quarter BellSouth reported 924,000 DSL users and 680,000 dial-up users.
³
At the end of the third quarter Hughes reported 151,000 DSL users and 138,000 DIRECWAY users.
*
U.S. Online population based on March 21, 2002 update of Big Picture Geographics by CyberAtlas, less Top U.S. ISPs, totals 83.0 million users.

— End

Online Resources:

Related articles:
 
[Aug. 21, 2002]
 
[May 29, 2002]
 
[Feb. 11, 2002]
 

 

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