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ISP Market Research

Top U.S. ISPs by Subscriber: Q3 2003

The third quarter saw incremental growth, but two key ISPs failed to disclose subscriber numbers.

by Alex Goldman
ISP-Planet Associate Editor
[January 2, 2004]
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We use Jupiter Research estimates for the total number of subscribers in the United States: 77.4 million subscribers. This number does not include: subscribers at work, at universities, or in government. It only includes residential consumer accounts.

All subscriber counts are as of September 30, 2003, except for MSN, which has not provided updated numbers.

Go to page 2: Insight & Analysis >

Rank
ISP
Subs.
(millions)
Date & Source
Market
Share
1
America Online
24.7
25.6%
2
MSN
8.7
[May 12, 2003]
SEC Filing
9.0%
3
United Online
[NetZero + Juno Online]
5.2
[Oct. 30, 2003]
Press Release
5.4%
4
EarthLink
5.0
[Nov. 14, 2003]
SEC Filing
5.2%
5
Comcast
4.9
[Oct. 30, 2003]
Press Release
5.1%
6
SBC
3.1
[Oct. 21, 2003]
Press Release
3.2%
7
Verizon
2.1
[Oct. 28, 2003]
Press Release
2.2%
8
Cox
1.8
[Oct. 28, 2003]
Press Release
1.9%
9
Charter
1.5
[Nov. 3, 2003]
SEC Filing
1.5%
10
BellSouth
1.3
[Oct. 22, 2003]
Press Release
1.4%
11
Cablevision
.98
[Nov. 11, 2003]
Press Release
1.0%
12
Adelphia
.88
[Dec. 5, 2003]
Point-Topic
0.9%
13
Qwest
.57
[Nov. 19, 2003]
Press Release
0.6%
14
Covad (includes 43,200 dialup accounts)
.53
[Oct. 24, 2003]
SEC Filing

0.6%
15
RCN
.40
[Nov. 11, 2003]
Press Release
0.4%
16
Mediacom
.26
[Nov. 5, 2003]
Press Release

0.3%
17
ATX (includes former CoreComm and Voyager.net)
.25
[Nov. 19, 2003]
Press Release

0.3%
18
Insight BB
.21
[Oct. 29, 2003]
Press Release

0.2%
19
Hughes DIRECWAY
.18
[Nov. 7, 2003]
SEC Filing
0.2%
20
LocalNet
.09
[Oct. 16, 2003]
Corporate Communications

0.1%
21
Cincinnati Bell
.09
[Oct. 30, 2003]
Press Release

0.1%
22
Internet America
.07
[Nov. 12, 2003]
Press Release

0.1%
23
Other U.S. ISPs
33.3
 
34.7%

Go to page 2: Insight & Analysis >

Online Resources:
 
 
 
 

Related articles:
 
 
[July 28, 2003]
 
 
[May 5, 2003]
 
 
[May 1, 2003]
 


 

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