On the other hand, we were very impressed
by the Compaq Insight Manager (CIM). This largely WBEM-based manager
is also included at no extra charge with the TaskSmart. CIM discovers
and manages devices within specified address ranges. All discovered
devices (below, left) are listed, but only those with WBEM
agents can be actively managed. Just click on a device to select a
management tool: view system configuration, mass storage (file system
and SCSI) details, Ethernet adapters (below, right), system
and expansion board specs, bus and CPU utilization.
Use Recovery panels to view or clear alarms stored in the device itself,
set environmental thresholds, and allow remote console management by modem.
Set up CIM properties for each device, including a read community string
(CIM cannot perform SNMP writes). Launch a remote console by initiating
an X-Windows terminal session to the CLI. (Surprisingly, there is no URL
linking CIM to the TaskSmart GUI.) Generate device reports on a scheduled
basis, in a specified format, or print reports on demand. Or launch a WBEM
browser interface for the selected device.
CIM indicates overall device status by
color; devices can be filtered (e.g., show only TaskSmart devices).
Drill down to view the Alarm Log (below, left), where each
alarm includes severity, description, detail, and recommended action.
If you have a third-party SNMP DLL (not included), CIM can also be
configured to listen to SNMP traps, but we found better information
available through WBEM. Busy admins will truly appreciate CIM's alarm
forwarding features. CIM can forward a select set of alarms for a
given set of devices to an email address, pager number, or both (below,
right). Finally, CIM can be used for remote software download
(not tested).
Why is integrated management important? In large networks, there are
simply too many device consoles, too much information to digest. A tool
like CIM allows an admin to grasp overall network status, even when devices
are remote. With CIM, TaskSmart can be managed like any other server.
And therein lies its weakness: CIM doesn't provide integrated management
of the cache, only the system on which it resides. When our TaskSmart
spontaneously rebooted, CIM told us exactly when and why the problem occurred:
Fatal Exception #14, Page Fault. This is fantastic. But it would have
been even better to know what the cache was doing at the time (i.e., downloading
a filter). We expect Compaq will add even more to CIM over time, as in-house
experience with NICS grows.