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Jim Wagner

Features

GoDaddy.com Tops Registrar Ranking
[April 28, 2005] It took nearly five years, but the domain name registrar has surpassed long-time industry leader Network Solutions.

VeriSign Files Suit Against ICANN
[March 1, 2004] VeriSign claims that ICANN violated the law in preventing VeriSign from deploying SiteFinder.

The Ramifications of VeriSign's Wildcard Gambit
[September 23, 2003] Experts question VeriSign's new policy that catches URL typos, notably because there's no one with authority to make the owners of the .com and .net registry back down; Go Daddy Files Suit.

ICANN Ignores Criticism
[October 31, 2002] Despite vocal criticism from opponents, as well as threats by foreign domain registries to jump ship, the organization is forging ahead with its "reform" proposals.

Delivering DNS Protection
[October 25, 2002] An attack targeted nine of the 13 DNS "root" servers but experts dismissed the overall threat as "minimal" although some suggested that a sustained attack could be harmful.

Making Spammers Pay
[October 24, 2002] IronPort, an e-mail gateway maker, is putting a novel spin on the war to end spam as we know it. Acting as a "white list," mass e-mailers agree to pay every time they stray.

Have WISPs Finally Found Their Voice?
[October 11, 2002] The success of this year's WISPCON (WISPCON II), hosted by Part-15.org, has brought a disparate collection of individual fixed wireless and Wi-Fi operators under one banner.

Getting Down to Wi-Fi Business
[October 9, 2002] Wireless ISPs around the country are taking a second look at hotspots as a business model. WISPCON II attendees reveal the trials and tribulations of building secure, profitable public hotpots.

WISPCON II: Equipment Makers Stretch the Limits
[October 8, 2002] At WISPCON II in Chicago, three major fixed wireless equipment makers unveiled new products that could change the landscape.

One ISP's Profitable Hot Spots
[September 20, 2002] First Step Internet makes a strong case for the potential profitability of WLAN, successfully mixing Wi-Fi with dial-up, DSL, and fixed wireless.

Is Powell Playing Both Sides?
[August 2, 2002] Like the two-headed Roman god Janus, Powell needs to build a new beginning for the telecom industry, but many of his pronouncements seem to point back to the days of telco monopolies and government compliance.

Solicitors Slam Sprint's Spam Strategy
[August 2, 2002] The carrier finds itself in a heap of trouble over unsolicited e-mails in the state of Utah. The bill's $21,750 so far and could quickly if Sprint loses a class action lawsuit.

Fiber: Coming Soon To A Home Near You
[July 26, 2002] One of the biggest obstacles facing fiber optics technology—an Internet medium that handles much more bandwidth than existing telephone-company based copper wires—has been price.

.INFO Doing Better Than Expected
[July 18, 2002] Though it's way too early to tell, the success of the new top level domain (TLD)—and the efforts by its registry to fix what's broken—could enable .info to supplant the .org suffix.

Waiting, Waiting, and Waiting for IPv6
[July 3, 2002] The Internet's newest IP addressing scheme is ready for prime time, but the U.S. and the IETF are willing to hold off on widespread adoption of the revised naming system just a little bit longer.

In Search Of ... Broadband Customers
[June 28, 2002] Like the Loch Ness Monster and Bigfoot, we go in search of the elusive broadband user; those hesitant to upgrade from plain-old dial-up access despite the industry's best efforts to capture them.

Critics Charge ICANN Experiment Has Failed
[May 31, 2002] Advocacy groups are calling on the government to allow other companies to bid to replace ICANN after the government's agreement with it expires in September.

When the FCC Knocks on Your Door
[May 16, 2002] According to the jumble of guidelines concerning wireless communications, almost any ISP that offers wireless broadband services could be operating an illegal system.

ISPs, CLECs Thank Qwest's Lawyers
[May 3, 2002] ISPs in Grant County, Wash., are the happy providers to a fiber-to-the-home network being built by the local utility—ironic, since ILECs were responsible for opening it to competition.

VeriSign Billing Problems An Isolated Case?
[April 26, 2002] A slew of customer complaints and rumors of massive layoffs at the world's largest registrar seemed to indicate trouble ahead for executives at Thursday evening's financial call.

Did AOL Shoot Itself in the Foot?
[April 22, 2002] AOL has not figured out how to make money selling broadband Internet access—instead, the company is now focused on selling dialup to broadband subscribers.

How To Beat WorldCom's Wi-Fi SLAs
[April 19, 2002] Don't assume that WorldCom's dead in the fixed wireless water just because it has financial problems. Operating on a licensed band, it offers something no WISP can touch: guaranteed service. But you can fight back.

Battle Creek Responds to ISP Battle Cry
[March 22, 2002] City officials agreed not to pursue charges against Ian Gulliver, ORBZ administrator. But the damage is done—what options remain for ISPs to stem the flow of junk e-mail?

ORBZ Goes The Way Of ORBS
[March 21, 2002] Regardless of who's to blame, almost everyone agrees that ISPs lost a valuable tool for thwarting spam this week—be it friend or foe—it's a sorry day to see ORBZ go the way of ORBS.

The Risky Business of ISP Insurance
[February 8, 2002] It is nearly impossible to get good and affordable insurance. What do ISP owners fear more—losing business to unforeseen events or doing business with no insurance at all?

Bluelight.com Faces Uncertain Future
[January 23, 2002] It might be overstating matters to say Martha Stewart is the last hope for Bluelight.com, but it is true that the company's ability to retain name brands on its portal may well determine its future.

Should Telecom Regulations Be Scrapped?
[January 11, 2001] Or is it finally time for the FCC to regulate more than content restrictions and ownership allowances while major cable companies roll out telephony services across the country?

Your ISP's Best Bet For Reselling Cable Access
[December 17, 2001] Only one cable carrier is urgently trying to share its coaxial connections with independent Internet service providers—AOL Time Warner. Surprised? You shouldn't be.

"X" Marks The Bandwidth Spot Price
[November 16, 2001] Still paying the same old prices for bandwidth? It might be time to check out Band-X, a bandwidth brokerage designed to protect your ISP from being locked into one contract.

Evicting The "I" In ISP
[November 9, 2001] In the recent past, an average ISP could get by with providing quality customer service and a descent dialp connection. Today, there's more to being an ISP than plain old Internet access.

Begrudging Broadband Business
[October 30, 2001] Some ISPs have given up on the idea of ever providing DSL services for profit. Fact is, Verizon wouldn't have a million DSL users without wholesale help from local ISPs reselling its services.

Finding Your ISP's DSL Niche
[October 17, 2001] Migrating your customers from dialup to DSL isn't going to be easy. In fact, it's going to be downright impossible if you don't market your broadband access in areas that the Bells can't compete.

ISPCON: State Of The ISP Nation
[October 11, 2001] How are today's ISP operators handling the first recession since the early 1990s? Better than you'd expect. The decisions you make today determine how profitable your ISP is year from now.

Has ICG Mended Its Ways?
[October 10, 2001] It once blew through $4 billion in record time building up a super CLEC business that couldn't hold a profit in a paper bag. Their new chief has turned things around, but is it too soon for kudos?

America Online's Weakest Link
[October 4, 2001] The top Internet access provider in the world has customer satisfaction issues that rival service providers could take advantage of—if customer service is your top priority.

New Barrier To Cable Access
[September 26, 2001] If your ISP is actively seeking to secure access to a local cable network, your business is part of a very small minority. But all is not lost. A few ISPs are actually making coaxial connections.

NaviPath Quietly Closes Door On Dialup
[September 20, 2001] Deciding not to notify its customers, NaviPath intends to shut down its network at the end of September—passing along its unlucky wholesale ISP clients to other providers.

ISPs, Carriers To The Rescue
[September 17, 2001] Big or small, global or local, one thing readily apparent since Tuesday's events at the World Trade Center and the Pentagon is the heroic efforts made by ISPs willing to lend a helping hand.

Internet Scams Mar Relief Efforts
[September 14, 2001] Millions of unsolicited emails are going out in the wake of the World Trade Center and Pentagon attacks, many attempting to bilk unsuspecting Americans—people like your ISPs clients, anxious to help.

NetZero Founders Move Into The Fast Lane
[September 7, 2001] The original four founders of the popular free Internet service NetZero have taken their show on the road with a new venture that caters to the ISP market that once loathed their very presence.

Pother Envelopes ICANN Gathering
[September 4, 2001] A storm brews over South America as Uruguay prepares to host ICANN. Proponents and critics converge to debate issues including domain slamming and its not-so-at-large membership.

Reinventing The WorldNet
[July 23, 2001] AT&T WorldNet reentered the mid-range Internet access market with the re-launch of its "new consumer service," a program that's been around for years. Welcome to the world of ISP marketing.

Busting Up The Cable Oligopoly
[July 13, 2001] Another appellate Court ruling says local authorities don't have the jurisdiction to force cable operators to open up their facilities to competitors. If not local authorities and municipalities, then who will break the cable duopoly?

NaviPath Rolls Out v.92 Standards
[July 4, 2001] As the first wholesale provider to support v.92 standards, ISPs nationwide are going to learn whether it's a good idea to be first to market like NaviPath, or wait until compatibility tests are done.

Darwin's All For ISP Evolution
[June 26, 2001] Reciprocal compensation revenues may be gone in essence, but that's no reason to drop plans to become a Competitive Local Exchange Carrier (CLEC) in your state. In fact, your ISP business might depend on it.

Republicans Launch eContract 2001
[June 22, 2001] News flash: Congress is paying attention to the Internet. Armey and crew spell out the GOP's vision of the Internet and find time to talk about broadband access. The Republicans do not necessarily support Tauzin-Dingell.

NorthPoint's End
[June 20, 2001] Officials for the now-defunct DLEC penned their final chapter, filing for conversion from Chapter 7 to Chapter 11 bankruptcy. The lawsuit against Verizon continues as NorthPoint stock trades at five cents a share.

Fixed Wireless Access For The People
[June 15, 2001] StarNetWX debuted its national fixed wireless access plan in the Windy City and Russ Intravartolo is betting that the service will evolve the same way dialup did in the mid-90s.

AOL Time Warner's Anti-Competitive Ad Stance Toward ISPs
[June 8, 2001] Is an unspoken policy refusing ad sales to rivals anti-competitive? It is when the naysayer is media monolith AOL Time Warner and the policy could affect all ISPs offering high-speed services in Road Runner territory.

ICANN Wraps Up Stockholm Meetings
[June 6, 2001] ICANN wrapped up its weekend meetings in Stockholm early this week. As it tried to create its version of stability to the Internet, detractors said its policies would cause continued U.S. dominance in the Internet sector.

YDI Shows WISP Know-How
[June 5, 2001] After an all-things-wireless convention canceled its spring show, one wireless equipment company steps in to fill the information gap for ISPs aspiring to be wire-free.

Making the FCC Your Business
[May 31, 2001] FCC Internet guru, Robert Cannon, says ISPs need to take part in participatory government if they really want their voice to be heard on regulatory issues impacting the future of the industry.

Strange Bedfellows?
[May 24, 2001] Looking to do a little empire-building, YDI spent some of its hard earned cash reserves on a floundering industrial wireless networking manufacturer this week that specializes in FHSS technology.

DSL Today: Giving The Devil Its Due
[April 25, 2001] Just because it's a tired old cliché doesn't mean ISPs are in any less of a bind when it comes to choosing between an incumbent or a data carrier for DSL provisioning. The problem is the evils of the lessors.

FCC Comes Full Circle On Recip Comp Jim Wagner and Patricia Fusco
[April 20, 2001] The FCC unanimously voted to make reciprocal compensation go away, turning the lights down low to allow the many different layers of complex intercarrier compensation rules fade away.

ISPCON Conclusions
[April 7, 2001] At ISPCON, wireless technologies that could enable companies to serve Internet without the baby bells drew big crowds, while technologies like DSL that depend on the baby bells were unpopular.

Making Time to Broker Transitions from NorthPoint
[April 3, 2001 ] Time is not on service provider's side when it comes to keeping NorthPoint's high-speed access lines buzzing for a month or two. But state PUC appeals to federal courts might buy some time for ISPs.

MSN Goes Backbone Shopping
[March 29, 2001] MSN DSL subscribers account for about 7,000 of NorthPoint's disenfranchised users. The ISP is in a bit of a broadband bind to find a reliable DSL partner.

Sometimes The Old Ways Are The Best Ways  
[March 1, 2001 ] There's a lesson here: Bucking the trend of many Internet companies to rush headlong into the markets by burning cash, carrier Fiber Network Solutions is building a network the old-fashioned way, by reinvesting profits.

No Strings For This Kite
[February 28, 2001] How does a small fixed wireless company compete against the likes of Sprint? One startup is looking to beat them in their own backyard using a combination of better technology and service.

Backbone Provider with ISP Roots
[February 13, 2001]
Sometimes a successful connectivity business isn't all about the size of the pipe—it's about the company that stands behind it and knows how to take care of customer's data traversing through it.

Is Sprint's Third Pipe Providing Third-rate Access?
[January 25, 2001] Quick installations and speedy technical support have earned Sprint broadband service many fans, but needy customers complain about speedbumps obstructing wireless network traffic to the Net.

DSL: At the Crossroads or in the Crosshairs?
[January 22, 2001]
While many DSL providers stand at the threshold of financial ruin or have already exited the market, one national wholesaler waxes eloquent on the turbid nature of providing DSL services.

Israeli Firm Hopes To Capture MTU Market
[January 17, 2001]
Avi Miron of GlobaLoop explains why he moved back to Israel to co-found his broadband deployment solution company, GlobaLoop. He aims to make all flavors of the broadband Internet more convenient.

Third Pipe Dream Ain't Smokin'
[December 4, 2000] Sprint is taking its own sweet time deploying a fixed wireless high-speed solution to select markets. Will Sprint's vision ever rival copper-based first-pipe and coax-fed second-pipe broadband access?

ISPs Rebel, Shift Portal Links
[November 30, 2000] Independent ISPs are banding together to abandon links with major portals that provide free dial-up services. Owners reveal how they keep their fee-paying subscribers happy with the change.

Symantec Targets ISPs
[November 14, 2000] In its memorandum of understanding, Time Warner claimed it would open its networks to ISPs. But there's no law against saying one thing and doing another.

Analysts Predict DSL Juncture
[November 6, 2000 ] Top research firms offer advice on how to build a thriving broadband business while navigating through broadband service crossroads.

Did Time Warner Lie? Jim Wagner and Brian McWilliams
[October 2, 2000] In its memorandum of understanding, Time Warner claimed it would open its networks to ISPs. But there's no law against saying one thing and doing another.

$39.95 DSL Means Death  
[September 5, 2000]
 Verizon has lowered its prices to $39.95 per month, giving competing providers just $7.45 per month to recoup the $400 installation cost and cover the cost of service. This could be the beginning of the end.

Free DSL
[August 22, 2000]
 Winfire is ramping of the pace of its "free DSL" rollout. Find out how this company charges less for the same services.

Doing Service Right
[August 7, 2000]
 Atreus Systems Corp. helps ISPs plan and launch broadband services, and also helps ISPs provide service and track network performance once the product is launched.

ISP Profile: 3Web and CyberSurf
[July 26, 2000]
 How did a one-city company grow international so fast? Free ISP offerings, alliances, software development, and local market dominance are all part of the story. For the rest, read on.

Please Be Nice to Schools
[July 20, 2000]
 Does Galaxy Online's school-as-ISP scheme mean the end of bake sales? Perhaps other local ISPs can work with schools to create similar deals around the world.

Another Cooperative
[June 30, 2000]
 Can the American Association of Service Providers succeed where so many other cooperatives have failed?

ISP Profile: Broadwing
[June 14, 2000]
 How did this local bell ILEC morph into a fiber-optic-and-wireless company? Is it an ILEC or a CLEC, a telco or a data services company? Is Broadwing really all that different from plain old Cincinnati Bell? Read on.

Directed Shopping
[June 2, 2000] ISPs looking for a value-added service to offer their customers might want to try myZack, a pricing portal that gives service providers a commission for every customer that makes a purchase through the network.

Virtual Massiveness   
[May 25, 2000]  A new kind of marketing company with a new kind of business model is promising to create new revenue streams for local and regional ISPs with virtually no investment required.

ISP News
IDC: Microsoft's Yahoo Deal Could be a Big Hit
Ballmer Fills in 'Software-Plus-Services' Plan
Report: Enterprise Search Will Top $1 Billion by 2010

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