Mark E. Battersby ISP Business
Tax and financial writer, author, and columnist with offices in Ardmore, Pennsylvania. For over 25 years, Battersby has been exploring the tax and finance scene for a variety of publications. In addition to his syndicated columns that are carried by over 65 weekly newspapers and journals, his columns appear in 15 trade magazines and size so-called "hobby" publications each month. Battersby is the author of several books on retirement saving and investing.

Gerry Blackwell ISP Fixed Wireless
Blackwell writes regularly on wireless access issues. A veteran of the freelance wars, he has been scribbling about or for the Internet and its failed and long forgotten predecessor, videotex, since the early 1980s. Based in London, Canada, Blackwell also writes on corporate information technology and telecommunications for a variety of U.S. and Canadian publications—including Jupitermedia's Wi-Fi Planet and SmallBusinessComputing.com. Just for fun, he authors features and columns on digital photography for Here's How, a spiffy new Canadian consumer technology magazine.

Patricia Fusco ISP Business
Fusco is a veteran of the computer and Internet industries including a three year tour of duty as the general manager of an ISP based out of Green Bay, Wisconsin. Fusco cut her teeth on ISP and ASP News for internetnews.com. Fusco was Managing Editor of ISP-Planet and Small Business Computing. She became Manager of SEO (Search Engine Optimization) for Jupitermedia and now does the same for Amway.

Alex Goldman ISP Equipment
Goldman was a technical writer at ABE Corporation in Tokyo, Japan, preparing manuals for cellular phones and other equipment during the transition from analog to digital technologies. He returned to the U.S. and edited for Simon & Schuster before joining ISP-Planet. Goldman is the chair of ISPCON.

Jeff Goldman ISP Value Added Services
In addition to his insightful service and hosting articles for ISP-Planet, Goldman writes about application service providers for ASP Island and coordinates its monthly online panels. Goldman also summarizes the ISP-LISTs' abundant e-mails for ISP-Planet's Best of the Lists section. His other freelance work includes writing for the wire-free online community TheFeature.

Brock Henderson ISP Marketing
While those in the ISP industry are computer geeks, Brock Henderson is a marketing geek. With over 25 years of marketing experience, Brock is marketing consultant and is his own ad agency. He has taught marketing at the college level for six years, given seminars on marketing, and written considerably on marketing. His articles bring classroom theory and real-life marketing together in an understandable and practical manner. He has proudly accepted the position of Director of Marketing with the American Alliance of Service Providers (AASP).

Christopher M. Knight ISP Marketing
Founder of internet.com's ISP-LISTs.com, Knight was a frequent speaker at major ISP-related conferences, and is the author of the ISP Marketing Survival Guide. He no longer works in the ISP industry.

Doug McDonald ISP Marketing
As Principal of Branch Run Enterprises, Doug McDonald works closely with partners from both the service provider and vendor community alike to conceive, build and strengthen profitable partnerships. Long a proponent of the independent service provider, Doug works closely with select industry leading firms to strengthen their market position and profitability. Prior to founding Branch Run, Doug spent the last decade working to forge lasting partnerships in the service provider community while holding senior positions at such industry leaders as Tucows and Hostopia.

Lisa Phifer ISP Technology
Phifer owns Core Competence, Inc., a consulting firm focused on business use of emerging network and security technologies. She has been involved in the design, implementation, and hands-on evaluation of internet products for over 25 years. At Core Competence, Phifer advises companies large and small regarding the use of advanced network technologies and security best practices to manage risk and meet business needs. She has taught and written extensively about a wide range of technologies, from wireless/mobile security and intrusion prevention to virtual private networking and network access control.

Max Smetannikov ISP Business
Max Smetannikov has been writing about business and technology for the last decade. Most recently an industry analyst at The 451 Group and Current Analysis, Smetannikov has covered all facets of the communications industry, from RBOC expansion strategies to border session controller technologies. Currently a vice president of business development and analysis at NYC-based Global Advertising Strategies, Smetannikov runs a research department identifying key trends and players in the telecom, financial services and aviation industries. Smetannikov is an award-winning journalist, a national writer for Ziff-Davis Publishing, and the founding editor of PBI's ISP Business News. Smetannikov holds an MA in Communications from American University. While a student, he worked for The Heritage Foundation.

Ted Stevenson ISP Business
Ted Stevenson started his high-tech journalism career at Home Office Computing in 1989. He then moved to PC Magazine, where for four years he filled the post of Associate Editor for Application Software. The lure of the Internet drew him to CMP's NetGuide briefly, and then to Mecklermedia's monthly magazine Internet World, where he was Senior Editor and later Director of IW Labs (in charge of product testing and reviews). When Internet World, the monthly, disappeared in favor of Internet World, the weekly (formerly Web Week), he transferred the IW Labs operation there.

In 1999, Stevenson got the call to move to Web publishing, and founded ISP-Planet in April of that year. He now serves as Executive Editor of the xSP Resources and Wireless Internet Channels at Jupitermedia and runs the Enterprise VoIP Planet website. He lives in the hills of southern Connecticut with wife, daughter, son, dog, cats, sheep, and a llama.

Jim Thompson ISP Technology
Thompson is a 20-year veteran of the journalism trade and is currently the managing editor of Western News Service based in Los Angeles, California. Thompson has been covering computers and technology for most of his life and enjoys tackling news developments in digital and Internet communication.