Manifold, a GIS Engine
[February 27, 2009] ISPs of all kinds (but especially WISPs) will find a use for Geographic Information Software (GIS). Manifold is one provider, and claims to have disruptive pricing.

ManageEngine Hosted Service
[February 26, 2009] ManageEngine promises to track all devices and trouble tickets and is becoming available as a hosted service, in addition to the on premises service that is already on the market.

Red Condor Anti-Spam
[February 24, 2009] Using both an appliance at the ISP and a hosted system, Red Condor claims more detailed analysis, less management costs, and competitive pricing for a system being sold aggressively to ISPs.

Supporting the Digital Home
[February 23, 2009] Any ISP looking at the triple play or quadruple play should know that software is more important than hardware, says Jungo.

WSTA: How Secure is Tape?
[February 20, 2009] Even encrypted data can be read if it is stolen and the thieves have enough time, but all too often data is not encrypted in transit, and that increases risks, warned Paul Howard of tape encryption specialist DISUK.

Alcatel-Lucent's ng Connect Program
[February 17, 2009] Telco equipment manufacturer finally asks businesses and customers what they want and whether they'll pay for it.

WISP Industry Needs to Build a Map and Prepare for the New Form 477
[February 13, 2009] You need to know your coverage area.

WSTA: Risk Management
[February 12, 2009] The financial industry's risk management standards are high, and I attended this seminar by the Wall Street Technology Association to learn about them.

Gordano's Incremental Upgrade Embraces Mashups
[February 10, 2009] The messaging system is interacting more completely with the other services that you deliver to your subscribers.

Telnic's .tel Landrush is Under Way
[February 9, 2009] An idea first floated in 2000 is implemented in 2009.

WSTA: Security Threats
[February 6, 2009] Symantec reminded attendees that there's a new kind of malicious activity on the internet, and presented a plan to deal with it.

Cloudmark Announces Hosted E-mail Security Service
[February 4, 2009] This announcement shows that even the largest ISPs are looking for hosted services, and also that Cloudmark has found a path to the small business customer through a webhosting channel.

Building a Tower, Part 3: Construction and Safety
[February 3, 2009] In part 3 of this series, we examine the critical issues of construction and safety.

Building a Tower Part 2: Tower Design and Site Design
[February 2, 2009] In part 2 of this series, key executives at MapleNet Wireless discuss the fundamentals of tower and site design.

Building a Tower, Part 1: Planning and Permissions
[January 30, 2009] MapleNet Wireless builds towers for other companies, so we called and asked them to tell us about the process.

NetEqualizer Sees New Opportunity
[January 27, 2009] An aggressive move into a new channel comes along with cost cutting elsewhere in the business.

Editorial: Know Your Privacy Policy
[January 20, 2009] A new administration is coming into office, and it will be concerned about subscribers' privacy rights.

You Can Be a Part of this CDN
[January 16, 2009] This new network provider aims to build a global network without deploying any servers. Every ISP know about it, both for the new ideas and for the controversy.

Ad Revenue for ISPs
[January 13, 2009] Many have promised and failed to deliver cash to ISPs, but one company has a plan that just might work.

Spiderhost Moves from Dialup to DSL to T-1, and now to Fiber
[January 12, 2009] Forward thinking companies are always a step ahead, and that's where Spiderhost sees itself.

Everyone.net CEO Tim Eades Says E-Mail is Just the Beginning
[January 9, 2009] It's a pitch you're likely to hear from many providers of outsourced services this year: the product they deliver to you is not just a killer app—it's also a platform for additional services.

Time to Evaluate the Business
[January 6, 2009] January and February are relatively slow times for most in the ISP business, which makes this a good time to crack open the records and see how the business is doing, to look at both the big picture and the details.

It's Time to Learn About Xbox Live
[December 19, 2008] On or shortly after Christmas Day, many of your customers will be plugging into this service.

ISP-Planet's Book List
[December 18, 2008] We've recommended many books over the years and published excerpts from others. Here's a list of the best.

Bit Torrent and Oversi Collaborate
[December 16, 2008] The new product adds network management to a competitive line of routers that's engineered in the USA and priced lower than much of the competition.

ISPCON: How to Build Successful Channel Partnerships
[December 12, 2008] ISPCON brought together ISPs and some key channel builders in this very successful session.

Xangati Releases Application Management 2.0
[December 9, 2008] The new product helps track network problems and solve help desk issues better than ever before.

ISPCON: Taking Advantage of Video
[December 8, 2008] While most network operators are deciding how to allocate scarce bandwidth between customers, Cogent's founder and president, Dave Schaeffer, says that video is an opportunity, not a threat.

ISPCON: Manage Your Network
[November 26, 2008] I asked Rick Harnish to present at ISPCON because his OSS is the best I've seen.

Funambol: Open Source Wireless
[November 25, 2008] We first covered this company a year ago. Now that cellular is the biggest challenge that WISPs are likely to face (other than government-funded fiber), it makes sense to consider offering mobile wireless data services (not voice) to your customers.

ISPCON Keynote: Donny Smith
[November 21, 2008] At ISPCON, the guy who's been the talk of the hallways and the ISP CEO session finally presented his plan to bring fiber to rural Minnesota in a keynote.

ISPCON Keynote: John Todd
[November 20, 2008] This was the open source keynote at ISPCON.

Opus Interactive Adopts VMware Virtualization
[November 17, 2008] Proactive companies such as Opus Interactive are adopting virtualization, expecting long term gain for short term pain, and taking advantage of channel program opportunities.

Concentric's Managed Server Offering
[November 12, 2008] This cloud computing offering has lots to offer, both from Concentric and from its parent company, XO Communications.

ImageStream: Who Needs to Read Encrypted Traffic?
[November 11, 2008] At ISPCON, ImageStream will be demonstrating new products and technologies. Perhaps the most iconoclastic is PUFQ.

ISPCON: An ISP Industry that Processes Credit Cards
[November 11, 2008] Charles Wu and Layne Sisk say that ISPs can now serve a greater number of small businesses and cut out the credit card middle men.

WISP Profile: PNC
[November 10, 2008] This small WISP in rural California has survived and is thriving by offering new services and by not cutting costs on hardware (Demarc) and software (CommuniGate and others).

A Small Business VoIP Box
[November 4, 2008] ISPs want a box that's easy to deploy and manage and not overly expensive. Sutus offers an option you should look at.

Premium USB Drive Offers Certification and Secure Backup
[November 3, 2008] This company is working to grow the channel as it hopes its product meshes seamlessly with the latest services.

German Engineering Enters U.S. DPI Market
[October 31, 2008] ipoque may be new to the U.S. market, but it's an established company in Europe and is worth looking at.

BluePrint Data Offers Free Anti-Phishing to its Subscribers
[October 27, 2008] The company continues to offer more services and is also expanding worldwide.

Exalt Offers Backhaul
[October 22, 2008] This equipment company specializes in backhaul radios for WISPs and cellular companies worldwide.

The Sequel to the Most Aggressive Webhost
[October 21, 2008] Three years ago, 1and1 arrived in America with astonishing offers. Now a sister company is here, with special offers to anyone who wants to join its channel.

Everyone.net Adds Services
[October 20, 2008] The e-mail provider is adding archiving and other products in order to add value for small business customers.

With This Technology, Your Data Center Can Survive an EMP Event
[October 17, 2008] Charles Manto says that some infrastructure would survive an electromagnetic pulse, but that it's up to us to determine how much survives.

Allot Reaches 10 Gbps, Adds Alliances
[October 16, 2008] As the development of the best appliances becomes more complicated, box builders like Allot are working with major software companies to enable ISPs to deliver the latest applications at the best possible speed and quality.

Agathon Group
[October 10, 2008] This open source webhost is dedicated to business excellence and moral excellence.

A National Broadband Strategy
[October 9, 2008] Bruce Mehlman, who will be speaking on this topic at ISPCON, pitches his ideas to ISP-Planet readers who are skeptical of "goverment as the solution."

The Astaro Mail Gateway Takes On Barracuda
[October 7, 2008] A new product release comes with aggressive pricing and PR.

Procera PL10002
[October 6, 2008] Procera's latest DPI appliance fits in your network between the core equipment and the CPE.

Delivering Telephony Services
[October 3, 2008] A new partnership to ease the provisioning and management of enterprise phone services provides lessons at every level for ISPs.

A Partnership for Our Video Future
[September 29, 2008] Two industry veterans team up to deliver high value content over infrastructure that can handle next generation bandwidth requirements.

IDT Spectrum Touts Wireless Opportunity
[September 26, 2008] This company, a subsidiary of the multinational telecommunications company IDT, has spectrum covering the entire 48 states several times over, and hopes to use that spectrum to fulfill contracts that are up for bid right now.

Cisco's Broadband Study
[September 19, 2008] Cisco says that the world's networks aren't ready for the demands of the future, and its director of government affairs has some ideas on how to remedy the problem.

Barracuda Networks' Link Balancer
[September 18, 2008] The Link Balancer comes with a firewall that will soon be available on other Barracuda products.

Editorial: FCC Does More Favors for Phone Companies
[September 16, 2008] It's the end of the presidency, and that means that it's time for the politicians to do the favors that they will exchange for jobs in the private sector.

Solarflare Delivers 10 Gbps over Copper
[September 12, 2008] Ethernet copper technology will challenge optical in data centers.

SingleHop Provides Services to Sphere Web Hosting
[September 9, 2008] As partnerships prevail in the industry, this agreement shows the path to the future.

The Network of Wisper Wireless
[September 8, 2008] Able to afford more than the average WISP, this wireless provider is already delivering the traffic of the future, such as video and VoIP.

COMPTEL At Work
[August 26, 2008] COMPTEL may be the best funded of the pro-competition associations. We spoke to its two leaders.

The DNS Vulnerability and the ISP
[August 18, 2008] We called three experts at major internet security and DNS companies. We asked them what ISPs should know about the problem, and what they should do.

Fowler Says Municipal Projects Must Have Business Plans
[August 15, 2008] It should neither be a surprise nor an unwelcome intrusion to suggest that municipal wireless projects need to have a business plan.

BelAir Networks Shows Mesh Lessons Were Learned
[August 14, 2008] A new and improved product is being deployed in municipal networks across the U.S.

Automating DNSSEC
[August 5, 2008] DNSSEC is a great answer to the DNS problem we're all concerned about, but deploying it in an ISP environment is not a trivial task.

An Update on Hughes Network Systems
[July 31, 2008] Satellite broadband has found a niche in the U.S. market, and has plenty of room to grow.

European Filter Service Opens U.S. Offices
[July 21, 2008] Optenet, which began life as a family-friendly ISP in Northern Spain, now offers carrier class filtering to ISPs in North America.

The Biggest Servers for the Fastest Computers
[July 15, 2008] Data Direct is one of just a few companies building server racks offering gigabytes per second of throughput and terabytes a petabytes of storage.

Cloudmark Re-Launches Innovative Service
[July 14, 2008] Cloudmark's recently announced ActiveFilter service fights spam in a way that, as far as we know, is unique.

Alianza Opens Channel, Hopes to Reach Smaller ISPs
[July 3, 2008] The hosted VoIP provider is working with some other companies you know well—Powercode and ServerPlus—to provide a complete VoIP control package.

3Tera Announces Cloudware and AppLogic 2.3
[June 30, 2008] The company says that its application technology platorm will now be able to combine applications from multiple data centers, creating services.

ISPCON: WISP Mistakes Part 2: Dustin Jurman
[June 20, 2008] Two fixed wireless experts shared their experience at this rapid fire ISPCON session.

ISPCON: WISP Mistakes Part 1: Jack Unger
[June 19, 2008] Two fixed wireless experts shared their experience at this rapid fire ISPCON session.

Covad Communications Adds Cities Through New Edge Networks
[June 18, 2008] Covad Communications is working with the EarthLink-owned rural network specialist to grow its footprint, a key differentiator with small business customers.

Allot Partners to Offer New Services
[June 17, 2008] DPI's not just a technology; it's now a platform for value-added services.

MailSite's BlackBerry ActiveSync
[June 16, 2008] The company's latest product could completely disrupt pricing in a very specific segment of the mobile business.

Arbor Networks' Peakflow SP 4.5
[June 16, 2008] The updated network defense system now handles higher bandwidth. Among its new features, the most interesting is one click attack mitigation.

FTTH Specialist Says Private Beats Public
[June 13, 2008] When we heard that Broadweave Networks had purchased the hyped but troubled iProvo network, we called to learn more about the company.

Perimeter eSecurity Adds Services
[June 12, 2008] Doug Howard is the acquisition guy, so he was able to explain not only what services the company has added, but also why and how.

ISPCON: How Providing Services Has Made My Life Easier
[June 10, 2008] Most ISPs assume that if you're just offering the pipe, you've got it easy, and that adding services will make life tougher. But Alan Jacubenta said that after revising his business plan, his life improved.

MailSite Version 9
[June 9, 2008] The software update focuses on what the company's founder says is the main driver of SMB services sales.

Warning: FCC Cracking Down on CPNI
[June 6, 2008] If you offer CLEC or VoIP services and you don't know about the FCC's rules on private data, contact your lawyer immediately to learn about CPNI rules.

ISPCON LaunchPad Pavilion: 2Pad
[June 5, 2008] ISPCON hosted a showcase for innovative, new companies. One of them showed up with a free offer to ISPs: an e-mail based photo gallery.

CONXX Builds a Network for Cambria County
[June 3, 2008] This is how government should build networks. The Cambra Connected network provides bandwidth for emergency responders, government, and schools, and allocates the remainder to ISPs.

Two ISPs on Cambria Connected: In The Stix and Digital Razor
[June 3, 2008] Two typical but very different ISPs are representative of the ISP industry as a whole.

ISPCON: The Cash Keynote
[June 2, 2008] A banker told attendees which businesses generate cash and earn investment dollars, and why.

ISPCON: Cashing in on E-Commerce
[May 30, 2008] At the heart of every transaction is a credit card, and handling it right is key to cashing in on the booming internet economy.

ISPCON: Determining Whether Interference is Malicious or Not
[May 27, 2008] There's plenty of work to do before you bring in the lawyers.

Vyatta Aims Higher
[May 23, 2008] With the release of Vyatta Community Edition 4 and the nascent channel program, Vyatta is ready to take on Cisco in the data center.

When the DoS Attack Reaches a Gigabit
[May 15, 2008] GigaFin says that although generalist security appliances can handle your everyday needs, you'll need its appliance when you're hit with a massive attack.

Reflexion Grows
[May 14, 2008] The anti-spam provider announces new services and adds power to its core engine.

ImageStream and Powercode Team Up To Fight P2P Traffic for ISPs
[May 13, 2008] A powerful partnership fights a real problem.

Hosted E-Mail Archiving Company Seeks SP Partners
[May 13, 2008] The eponymous Stephen Marsh says that his company, Smarsh, is prepared for anything after winning over the financial and health care sectors.

Rohan Jayasekera, Director of Tucows E-Mail Service
[May 12, 2008] With a new and evangelistic director of e-mail, Tucows is focusing on perfecting the basics of e-mail.

Procera Reloaded
[May 12, 2008] The company fires most of its staff, hires new people, and introduces what it claims is the most accurate Deep Packet Inspection (DPI) available today.

Link Technologies' PoweRouter
[May 9, 2008] Aiming to take on the Cisco 7200 series, Link Technologies has adapted MikroTik technology to high end deployments.

Ikano Communications Opens Google and Microsoft Channels
[May 8, 2008] The infrastructure provider to ISPs is adding an impressive array of services, something we've been advising ISPs to do for years.

F2C: Clay Shirky and Here Comes Everybody
[May 2, 2008] The Freedom to Connect conference concluded with a speech about the new freedoms of the internet and why those who hate the new freedoms will go after ISPs.

mindSHIFT Acquires groupSPARK
[May 1, 2008] They may share a common orthography, but these two companies have complimentary businesses, one selling high touch managed services, the other selling through the channel.

ADTRAN Adds Benefits for Mid Tier Channel Partners
[April 29, 2008] ADTRAN has a three tier partner program, and the middle tier just got better.

Why You Would Offer a Server for $1 for One Month
[April 28, 2008] We checked in with an innovative webhost to learn about the promotion and whether or not it succeeded.

F2C: Dewayne Hendricks
[April 25, 2008] This internet pioneer warned that the internet is being redefined for the benefit of a few powerful special interests.

The Network's Task Manager
[April 24, 2008] One company has built a system that takes advantage of information from every network element to tell support—and the managers—what's happening on your network.

F2C: Wireless Politics
[April 22, 2008] Michael Calabrese of the New America Foundation talked common sense on wireless and spectrum issues.

F2C: What the Data Says
[April 21, 2008] One data expert and one person campaigning for better data presented together at the Freedom to Connect conference.

F2C: The Politics of Open Fiber
[April 18, 2008] Presenters from Amsterdam, Burlington, and Lafayette said that open fiber is what their community needs.

F2C: Templeton Asks for Less Regulation
[April 15, 2008] The time period between 1996 and 2008 has shown that the U.S. system of government is so riddled with institutional corruption that a net neutrality law will only be co-opted by the telcos it is meant to govern.

At Freedom to Connect, Isenberg Asks Tech Industry to Save the World
[April 14, 2008] Isenberg likes the people who make up the technology industry and knows most of the important ones, but at the conference, he pointed out that an epic global disaster is a possible outcome, and asked us all to work together to avoid it.

NextPhase Prepares Careful Growth Plan
[April 7, 2008] And the company also warns that spectrum is becoming congested.

ADTRAN Adds GPON to Total Access 5000
[April 3, 2008] The company's massive multiservice switch adds optical to more traditional media, all on the same box.

A Data Center Migration
[March 27, 2008] Here's the conundrum: you have to be prepared for the unexpected.

Tucows' Domain Portfolio
[March 24, 2008] The company opens up its list of surnames for resale by webhosts and ISPs.

A Managed Hosting Contrarian
[March 20, 2008] Let's start telling it like it is! (Unlikely.)

Next Generation Backbone Radio
[March 17, 2008] DragonWave has updated its product line and now offers 1.6 Gbps throughput using two signals, one on each polarization.

Gordano Version 15
[March 11, 2008] The modular mail system improves its collaboration and webmail features, and adds several other features you're not expecting to see here.

The Largest and Smallest ISPs Face Similar Wireless Challenges
[March 10, 2008] Alcatel-Lucent's carrier class 9900 Wireless Network Guardian, announced today, works in the core to monitor application performance on wireless networks.

AppLogic 2.2
[March 6, 2008] This visually appealing utility computing system gets another feature boost.

Practical Asterisk
[March 4, 2008] We learned a few common sense lessons from a business-focused VoIP provider.

Propel's Personal Bandwidth Manager
[March 3, 2008] Introducing the tool that shows the user when the problem's on the PC, not on your network.

Selling SAAS to the SMB
[February 29, 2008] A newly hired expert at a major player explains his plan.

WSTA Threat Seminar: Insider Threat Detection and Response
[February 21, 2008] At the Wall Street Technology Association seminar on threat management, one speaker spoke about that most insidious of threats and said that technology can help you thwart it.

WSTA Threat Seminar: Cybercrime
[February 19, 2008] "I'm working to identify the people who might attack you," he said, before telling how he does it and who they are.

Wall Street Technology Association: Threat Management Overview
[February 14, 2008] Cultures may be very different around the world, but the role of the security professional is changing in every nation in response to threats that are evolving even faster.

The Broadband Network Aggregator
[February 12, 2008] Want to have both a T-1 and a DSL line? Want to use both DSL and cable or two lines of each? This new box, announced today, can do it all, with a recipe that includes a secret algorithm and a truffle.

Cisco's Data Center of the Future
[February 7, 2008] Ten gigabits per second today, 100 gigabits per second in the future, and, if you still need them, the single gigabit connections of a few months ago, all fit in the picture. Then, add services through an orchestrated system that can quickly bring online the necessary storage and network assets.

Gigamon's Multifunction Switches
[February 5, 2008] These boxes can switch massive bandwidth in a variety of configurations, change on the fly, and support header-based filtering as well.

Mirapoint Upgrades Its Products
[January 31, 2008] The premium provider of messaging appliances throws the latest in hardware and software at e-mail, that vital service that is also the biggest headache for ISPs.

IronPort Says Your Job Has Changed
[January 30, 2008] The company says e-mail security threats have evolved so far and so fast that the job of the mail administrator has changed fundamentally, and it has upgraded its e-mail appliances to keep pace.

Zoom's DSL Partner Program
[January 29, 2008] The company says it serves independent ISPs better than the Bell-focused vendors.

M5 Networks Announces National Partner Program
[January 28, 2008] Take advantage of the collected experience of 8 years of writing gathered in this website.

NeuStar Offers to Manage Your DNS
[January 22, 2008] The company adds features to a service most ISPs take for granted and some regard as a chore.

Request for Feedback for an ISPCON Session
[January 17, 2008] What's your top sales or marketing concern?

DSL Forum Makes IPTV Easier
[January 15, 2008] The standards body says that ISPs are eager to deploy IPTV, but have many concerns about it too.

Featuretisements
[January 14, 2008] One company is building a mechanism to deliver ads that it says users are grateful for.

Why I'm Attending the Freedom to Connect Conference
[January 11, 2008] Every year, I attend this conference in order to take a step back and look at the big picture, the future of the internet.

Why Are You Still Using Just One Phone Number?
[January 4, 2008] Several technologies, all of them simple, could make tech support less stressful for ISPs and their customers.

Jaguar Communications' Rural Fiber Network
[December 21, 2007] This is the sort of company that should be in every rural area in America; the obstacles it has overcome show why there is still a digital divide between city and country in the U.S.